Getting Started

Select a topic below to expand the section:

  1. From your iOS device, select the App Store .
  2. Select Search and type Vision Anywhere Mobile.
  3. The smart list displays Vision Anywhere Mobile, select it and available options display.
  4. Find Vision Anywhere Mobile and select Get:

  5. You can now login to Vision Anywhere using the credentials provided by your administrator.

Security

Your iOS device must be protected by a PIN protected lock screen as a minimum, without this you cannot sign into Vision Anywhere.

Vision Anywhere opens on the Home screen with the following options:

  • Next Appointment - Displays the details of the patient booked into your next appointment.
    This is determined by the time on your device, not the order of the patients in your appointments list.
  • Appointments Today - Select the Arrow to see all your booked appointments for today.
    From here you can select a patient name to open their record, see Appointments for details.
  • Encounters to Upload - Saved encounters stored on your device pending upload, see Encounters for details.
  • Downloaded Patients - Manually downloaded patients currently stored on your device.
  • Preferences - Select to update your Encounter and Prescribing Preferences, see User Preferences for details.
  • Search for a Patient - Find any of your registered patients. From here you can select a patient name to open the patient record providing you have internet access, see Viewing a Record for details.
  • Sign out - Select to sign out of Vision Anywhere.

  1. From your device, select Vision Anywhere .
  2. The first time you log in you are prompted to select a country.
  3. Enter your user name and password.
    • User name - This is your NHS email address. For Vision 3 users, this needs to have been added in Control Panel, see Preparing for Vision Anywhere for details.
    • Password:
      • Vision 3 users - This is the same password that you use to log in to Vision 3, for practices in England this is your offline password.
      • Training Tip - Passwords are case sensitive. If you cannot remember your password, please contact your system administrator.
    Note - If you enter your password incorrectly three times you are locked out of Vision Anywhere. Contact your system administrator who can unlock your account for you and if necessary reset your password.
  4. Select Sign In.

Vision Anywhere opens on the Home screen.

To log out of Vision Anywhere, simply select Sign Out from the top left corner.

Note - Open encounters save on your device and are not available elsewhere. Open encounters automatically delete after 90 days.

Passwords

Your password is your Vision 3 password, in England this is your offline password.
If you cannot remember this, your password can be reset by your practice administrator. It takes approximately 15 minutes from the reset before you can log into Vision Anywhere with your new password.
If your System Administrator is not available, contact the Cegedim Healthcare Solutions Helpline who can reset it for you, see Contacting Us for Support for details.

New Password

If your password has been changed you are prompted to enter your old password to unlock any patient data stored on the device.

If you can't remember your old password, you can only sign in if you agree to delete all patient data from the device first, select Delete patient data to continue.

Important - If you change your password, any open encounters and downloaded patients are removed for security purposes. For this reason it is vital that any open encounters are closed with internet access available, before you update your password.

Preferences

To customise your Vision Anywhere preferences:

  1. From the Vision Anywhere Home screen, select Settings .

  2. Select the Arrow next to the option you want to update:

Note - All settings are per user.

Use the slider On / Off options to show / hide encounter reminders.

  • Offline Encounters - Defaults to on, this prompts you that you are offline. Any encounters are sent when a connection is re-established and the app is opened.
  • Open Encounters - Defaults to on, this prompts you when leaving an encounter open, that it has not been closed and so will not upload to the patient record.

It is important to remember:

  • Patients listed in the Appointments screen for 7 days either side of today automatically download to your device when you have an internet connection.

  • Downloaded patients that have not been updated are automatically removed from your device after 7 days.

  • If an encounter has been opened it is automatically deleted after 90 days if you have not logged into the app when connected to the internet, or if you forget your password.

  • Any encounters saved on your device and not uploaded are not available from any other setting.

Your warnings for drug doubling, interactions, contraindications and precautions are defined here. To update the level of warnings, select the Arrow next to the option you want to set:

The options for each section are detailed below:

  • Drug Doubling:

    • Same ingredient (default).
    • Same drug family.
    • Hide all warnings.

  • Drug to Drug Interactions:

    • Show all warnings - Displays severe, major and minor interactions.
    • Severe and major (default) - Displays severe and major interactions.
    • Severe only - Displays life-threatening interactions only.

  • Contraindications:

    • Patient specific only (default) - Only shows warnings that are triggered by specific clinical entries in the patient record.
    • Show all warnings - Shows all warnings regardless of whether the patient has record of condition or not.
    • Hide all warnings.
  • Precautions:
    • Patient specific only (default) - Only shows warnings that are triggered by specific clinical entries in the patient record.
    • Show all warnings - Shows all warnings regardless of whether the patient has record of condition or not.
    • Hide all warnings.
  • Prescriber warnings - On or off.

Please Note the following:

  • Prescriber warnings are not available where you have no internet access.
  • Prescriber preferences are set by individual users.
  • If you are an existing Vision 3 user your prescriber preferences are not automatically imported so must still be configured in Vision Anywhere.
See Selecting and Downloading Patients, Viewing a Record and Recording a Consultation for details.